Service update

Following extensive efforts through the holiday period, we are pleased to confirm that our full range of client services are now restored and we are continuing to enable all clients to progress with their moves.

This now includes our eWay client portal, which we took offline temporarily as a precautionary step following the recent security incident. While we are proactively contacting clients, users can login via https://ppl.ceway.co.uk where they will be asked to reset their password.

We understand the uncertainty and disruption that may have been experienced during the period systems were unavailable, and we have been doing all we can to help enable clients to move whilst safely and securely restoring our systems. We have worked hard to process any backlogs and we are now operating as normal, enabling clients to get moving.

Updated at 13:30 06/01/22

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